EOR success stories: real examples of business growth

Employer of Record (EOR) solutions are growing in popularity, with more and more start-ups and SMEs setting their sights on global expansion.

However, while you may hear the term Employer of Record or EOR thrown around, it can be difficult to know where to start or if EOR is right for your business. Seeing real world examples of how EORs help organisations of all shapes and sizes enter new markets and hire overseas, simply and compliantly.

Mauve Group’s trailblazing EOR solution supports hundreds of clients employing overseas workers in over 100 countries worldwide, across the spectrum of industry – from start-ups and SMEs to universities and NGOs to medtech firms, film companies, manufacturers and many more.

Here are just a few of their stories.

Education sector: The PIE

The PIE is a trusted, leading voice in the international education sector, connecting the professionals, institutions, and businesses that support hundreds of thousands of people who choose to study with an international provider each year.

The PIE’s news, analysis, and intelligence are published daily by a global team of journalists who delve into the inner workings of the sector and share the information and insight needed to stay informed across the higher education, online learning, K-12, and short-term study abroad sectors.

The annual PIE Live conferences take place in the UK, USA, and Australia, while The PIEoneer Awards honour innovation in the sector.

The challenge: hiring in India

The PIE wanted to hire a reporter in India. However, it didn't have a legal entity or payroll operation in India. Given the time, cost, and resources required to establish a legal entity, The PIE sought a more efficient solution for engaging a single employee, while maintaining total compliance when engaging the worker and avoid the risk of permanent establishment.

The PIE needed to find a solution that would allow them to efficiently hire the worker in India in a compliant and cost-effective manner.

The solution: hiring compliantly with Mauve’s EOR solution

Before partnering with Mauve, The PIE completed a comparison with other providers and spoke to existing Mauve clients who recommended Mauve’s services.

Working together, Mauve and The PIE ascertained that an Employer of Record solution would be the best way to employ its worker in India.

Finance Director Lisa Phillips found Mauve’s staff to be very friendly, and she appreciated Mauve’s “human” approach, as opposed to other providers who rely on digital platforms.

Key takeaways

• Worker in India engaged swiftly and compliantly.
• Tax, payroll, and overall compliance guaranteed.
• Risk of permanent establishment mitigated.
• “Human” approach makes for optimised experience.
• All queries addressed in a timely manner.

Client recommendation

Working with Mauve has been completely painless. It’s been like having an extension to my own finance department. It’s amazing having a dedicated resource, and someone there who has that extra knowledge and expertise - which we would never be able to access otherwise - and who always respond quickly. 

Mauve’s specialist was ten times more knowledgeable than three other organisations I approached for the same purpose. The platform, Mauve Insight, is really simple and makes overseeing payroll easy.

It’s saved time, boosted productivity and morale – and on a company level, it’s saved us costs and ensured compliance. We’ve saved a lot of time and effort and been given a secure feeling about everything we’re doing.

-  Lisa Phillips, Finance Director, The PIE News

For more information, read the full Success Story here.

Medtech sector: Creo Medical

Creo Medical is an innovative global medical device manufacturer, dedicated to improving patient outcomes by applying Advanced Energy to the emerging field of surgical endoscopy. The company was founded in 2003, aiming to leverage high-frequency microwave energy and dynamic matching techniques to treat cancer.

With time, it expanded into medical device development and rebranded as Creo Medical in 2010. Creo Medical employs 281 people, across 14 global offices in nine countries, and boasts 318 patents. In 2023, Creo Medical wished to expand into The Netherlands.

However, Creo Medical did not have an existing entity or payroll presence in The Netherlands. As establishing in-country entities and payroll systems can be time consuming and costly, Creo Medical needed to find a more efficient route to entering this new market.

The challenge: hiring in the Netherlands

Creo Medical needed to hire professionals in the Netherlands, however lacked an in-country presence or payroll system. It faced the challenge of negotiating hiring professionals in a region where it had no expertise. This posed a number of issues for Creo Medical’s leaders.

Attempting to hire in a country without local expertise can pose a serious compliance risk, as employment and tax legislation differs greatly between countries. Creo Medical required a solution whereby it could efficiently hire and pay employees in The Netherlands while remaining 100% compliant.

The solution: hiring compliantly with Mauve’s EOR solution

Mauve’s Employer of Record service enabled Creo Medical to hire workers in The Netherland seamlessly and efficiently, without the need to establish an in-country entity or payroll system.

Mauve Group negotiated the differences in the rules and regulations between the Netherlands and the UK on Creo Medical’s behalf, ensuring complete compliance.

Key takeaways

• Creo Medical employees onboarded efficiently and compliantly, mitigating any compliance risk and streamlining the hiring process in-country via our Employer of Record service.
• Staff are compliantly payrolled in-country, in adherence with all local laws.
• Cost of setting up numerous in-country entities eliminated.
• Cost of mistakes arising from lack of local expertise eliminated.
• Cost of employing multiple services, such as legal support, consolidated to one service provider.
• Compliance ensured in each country thanks to the Mauve team’s local expertise.
• Trust and transparency ensured every step of the way.
• In-country support guaranteed for all workers.

Client recommendation

Since Creo Medical started partnering with Mauve Group, I have been very pleased with the service provided.  Our contacts have been responsive to any queries and the overseas payroll management has been handled efficiently.

I would recommend Mauve’s services to other organisations in need of assistance with overseas employment and payroll.

-  Emma James, Payroll and Benefits Manager, Creo Medical

For more information, read the full Success Story here.

NGO sector: Humentum

Global NGO Humentum is a global, non-profit organisation partnering with social good organisations to unlock the strategic power of their operating models. It focuses on practical solutions to improve the effectiveness of finance, people, risk, and compliance processes.

Equity, resilience, and accountability sits at the centre of its approach, and its years of experience working with hundreds of global development organisations translate into deep understanding and better results.

Humentum employs a workforce across North America, Central and South America, UK and Europe, Africa, and Asia.

The non-profit organisation approached Mauve as it wished to partner with an expert service provider to employ workers in 19 countries around the world. It required support to employ local and specialised talent in countries where it did not have existing entities. It wished to secure support with onboarding, payroll, and ongoing employment in these countries.

The challenge: hiring overseas

Humentum was formed in 2017 by the merger of InsideNGO, LINGOs, and Mango. The leaders of these organisations felt they could accomplish more as one global organisation, working together, than as individual organisations.

Now operating across the globe, Humentum faced the challenge of compliance with regional employment and tax legislation in countries where it did not have its own established entities.

Humentum needed support employing local and specialised talent in these countries. Support was required with onboarding, payroll, and ongoing employment of workers in these countries.

The solution: hiring compliantly with Mauve’s EOR solution

Mauve Group was able to offer Humentum a comprehensive Employer of Record service. Mauve’s EOR solution allowed Humentum to employ individuals across 19 countries.

Mauve manages onboarding, HR, and payroll for these workers, while Humentum continues to manage their day-to-day work.

Key takeaways

• Workers engaged compliantly and seamlessly, while receiving in-country support 24/7.
• Monthly check-ins ensure consistent communication and quick addressing of any issues or concerns.
• Enabled Humentum to maintain 100% compliance with local employment laws and legislation.
• Provided tools and systems such as Mauve Insight allowing Humentum to communicate with and manage global employees effectively.
• Simplified and streamlined the process of engaging employees globally.

Client recommendation

Working with Mauve Group has been seamless. From onboarding to continuous support, our Account Manager, Caroline is always on hand to offer advice and answer any questions. Caroline is my first port of call for anything, and I find our monthly check-ins incredibly valuable.

Equally, Kerry and the Payroll team, along with Sadie and the Contracts team, ensure we have a smooth process and that everyone gets paid on time. Another great feature of working with Mauve is their Insight Platform. It's user-friendly and easy to navigate, allowing us to manage our preferences to suit our business needs.

I highly recommend Mauve Group’s EOR service due to their award-winning experts, reliability, and long history of supporting a diverse range of businesses. Mauve Group operates in all the countries globally in which we need to employ. This allows us to access the very best talent regardless of where they are based in the world.

The EOR model is exactly what Humentum requires for hiring globally and with everything going as well as it is, I am confident we will enjoy a long and prosperous relationship with Mauve Group.

-  Zoe Mitchell, Director of People & Culture, Humentum

For more information, read the full Success Story here.

Manufacturing sector: G. Güldenpfennig GmbH operates

G. Güldenpfennig GmbH is a thriving international company importing discount apparel. Based in Germany, G. Güldenpfennig GmbH employs a large global workforce. While the company had close to 20 years of experience working with global hiring services, it hoped to find a trusted Employer of Record to support it with navigating the hiring, onboarding and payrolling of a worker in the US.

The challenge: hiring overseas

G. Güldenpfennig GmbH operates a fast-paced, international workforce. It wished to hire a worker in the US but did not have a legal in-country entity.

Without this, it faced the challenge of hiring the worker compliantly in a location where it did not have access to in-country expertise.

Attempting to hire, onboard, and payroll a worker without local knowledge of US laws would mean serious risk of non-compliance, which can lead to serious consequences such as fines, legal proceedings, and reputational damage.

The importer also wished to find a partner which could offer the worker 401k benefits.

The solution: hiring compliantly with Mauve’s EOR solution

The US workers was onboarded swiftly and compliantly using Mauve Group’s Employer of Record solution.

100% compliance was upheld during the hiring, onboarding, and payrolling of the worker, who continues to receive in-country HR support and payroll.

Mauve’s ability to provide 401k benefits meant that G. Güldenpfennig GmbH was able to offer this to their worker.

Key takeaways

• Hired, onboarded, and payrolled the worker in the US via Mauve’s Employer of Record solution.
• Cost of setting up an in-country entity eliminated.
• Cost of mistakes arising from lack of local expertise eliminated.
• Cost of employing multiple services, such as legal support, consolidated to one service provider.
• Compliance ensured in each country thanks to the Mauve team’s local expertise.
• Trust and transparency ensured every step of the way.
• In-country support guaranteed for all workers.

Client recommendation

I have found the experience of Employer of Record with Mauve Group very straightforward – our questions are answered on time, we have a good relationship with our contacts there, and the process has been smooth.

To find the right partner, I researched other companies in the Employer of Record space, and although Mauve Group were not the cheapest on the face of it, I felt their overall package presented the best value-for-money.

I am also happy that Mauve was flexible with their processes to meet our organisation’s individual needs, accommodating fortnightly payments rather than monthly. When we met with Mauve Group, we felt secure that this Employer of Record would be more than competent to meet our needs.

For the time being, our requirement will just be for the one worker, but it is encouraging to know that Mauve Group covers a wide range of countries. Should we need to expand quickly into a new location in line with production and marketing demands, we will contact Mauve. Our business is fast-moving, and we look for partners that are able to keep up with a similar pace of change.

-  Olaf Kutsch – Key Account Manager AUS/US – G. Güldenpfennig GmbH

For more information, read the full Success Story here.

How Mauve Group's EOR services can support your business growth