WaterAid moved workers between countries with Global Visa and Immigration

A UK charity aims for global compliance

WaterAid, a UK-based charity dedicated to the delivery of clean water around the world, required support moving workers between countries. The charity also required consultancy services, as they operate globally and need to ensure compliance.

About WaterAid: bringing clean water around the world

Established in 1981, WaterAid is a widely renowned UK water charity dedicated to delivering clean water to underprivileged individuals. Every year, WaterAid transforms millions of lives by improving water, sanitation, and hygiene issues in low-income areas. WaterAid works in partnership with local communities, strengthening water and sanitation systems, and influencing change on a global scale.

Problems faced

WaterAid operates a global team spread across 28 countries. As an NGO, WaterAid faces a specific set of needs when it comes to operating globally. When employing workers in multiple countries, NGOs such as WaterAid need to be meticulous with compliance, as employment and immigrations laws vary so much between regions. When sending staff overseas – which often needs to be done at short notice – NGOs need to be certain they are adhering to all local immigration regulations.

In order to achieve seamless movement of staff in-country, as well as ensuring complete compliance, WaterAid reached out to Mauve Group to utilise its Global Immigration and Consultancy services.

Partnering for success: finding the solution

• Finding the solution: Mauve Group’s Global Visa and Immigration service manages often complex immigration routes, finding the most straightforward, efficient, and compliant route for workers.

• Engaging Consultancy services: Mauve Group’s Consultancy service provides consultation and reporting on a host of topics relating to global expansion, including risk assessment. This service is helpful for NGOs with workers in multiple countries, or who wish to expand into new territories.

“WaterAid America and WaterAid UK have been working with Mauve Group for the past year and have utilised their services in the capacity of Immigration / Employment / Corporate and Individual Compliancy Consultancy.” - Jill Krueger, Sr. International Reward Manager – WaterAid

Key takeaways

• Smooth and compliant entry of staff into new territories.

• Reduced immigration processing time and costs.

• Streamlined global mobility.

• Consistent and reliable communication with Account Manager.

• Cost of mistakes arising from lack of local expertise eliminated.

• Cost of employing multiple services, such as legal support, consolidated to one service provider.

• Trust and transparency ensured every step of the way.

• In-country support guaranteed for all workers.

• Seamless, 24/7 access to worker data via platform Mauve Insight

Client quote

“I have been very happy working with Mauve Group. I’ve been working with Joanna Hart and she’s incredibly responsive. She always gets back to me right away, and sets reasonable expectations of how quickly she will have an answer for me. If there is a delay (this has only happened once, and for good reason), she lets me know why and what the revised deadline will be. The pricing is quite reasonable.

"I sometimes have follow-up questions after receiving the initial report and I have never been asked to pay anything further. So far, we have used the Bronze level only. I have been impressed with their service and they have exceeded all expectations. I strongly recommend working with Mauve Group for your global mobility needs.” - Jill Krueger, Sr. International Reward Manager – WaterAid